Arpit Acharya

Drove 250%+ business growth by optimizing operations, improving processes, and enabling data-driven decision-making across the organization.

Streamlined end-to-end business operations spanning admissions, student support, and internal functions, improving turnaround time and consistency.

Led and mentored a 10–12 member operations team, coordinating closely with team leaders to align execution with business goals.

Managed operational relationships with 30+ franchise partners, strengthening collaboration and consistency across locations.

Redesigned the CRM with a data-driven lead allocation system, improving enrollment efficiency and lead response time.

Overhauled backend CRM workflows for post-enrollment operations, reducing manual effort and improving data accuracy.

Built workflow automations using Google Apps Script, eliminating repetitive manual tasks and freeing up team capacity.

Partnered with the tech team on redevelopment of the company website, contributing to an improved user experience.

Created dashboards and reports in Google Sheets, giving leadership real-time visibility into key operational metrics.

Collaborated with senior management to design and implement scalable process improvements across the organization.

Planned and coordinated professional events end-to-end, including logistics, budgeting, vendor management, branding, and marketing.

Coordinated cross-functional teams to deliver webinars, conferences, and award ceremonies.

Conducted post-event evaluations to drive continuous process improvement.